“I think our environment is really different; it’s a good feel here,” said receptionist Peggy Weber. “It’s a very calm, relaxing environment to offer to our clients.”
“We have an all-star team of people, each bringing to the table a unique set of skills,” said Dr. Donald Mattson.
The clinic offers therapists for a multitude of issues and ages, from children to senior citizens.
“And we’re very kind people,” said licensed counselor and social worker Linda Toppings. “You don’t usually get this many kind people in one group.”
Mattson is a published researcher in the field of child therapy. He specializes in the treatment of children, offering art and play therapy to those 4 years and older presenting with behavioral issues.
Toppings holds over 25 years of clinical experience within the community. She is skilled in relationship issues and provides counseling to those with trauma and identity issues. Toppings specializes in the treatment of mature citizens.
Sarah Leininger is a licensed marriage and family therapist who works with individuals, adolescents, couples and families. She uses a holistic approach to treatment in conjunction with behavioral and experiential techniques.
“We had a vision of a workplace where everyone had the freedom to practice their own style of therapy in an effort to better serve our clients,” Mattson said. “We sought to bring the focus back to the client through operating on a smaller, more efficient level. In essence, it became our mission to bring back personalized client care.”
To that end, Creative Counseling Group offers a streamlined intake process and the use of confidential electronic health records.
“More time with the client and less time monkeying around with excessive paperwork,” Leininger said.
They take all major insurance carriers and serve clients from both Wisconsin and Minnesota.
“One of the first questions that people ask is ‘Do you take MA’ and oftentimes therapists say ‘No,’ because of their reimbursement rate,” Leininger said. “And our answer is ‘Absolutely. Without a doubt.’”
The clinic is starting fresh with no waiting lists and a view toward a long-time presence in the Tower Avenue Business Center.
“This is not going to be one of those places where you open and you’re moving and you’re changing,” Toppings said. “This is it.”
The clinic will also be able to provide Animal Assisted Therapy (AAT) in the office.
“There are many documented mental and physical health benefits to this service, “Leininger said. “We are looking forward to bringing the AAT presence to Superior.”
Creative Counseling grew from friendships.
“We recognize that our clients are our neighbors, and that by joining with them through service, we can build a stronger community,” Mattson said.
The Tower Business Center, beside Campbell Lumber and across Tower Avenue from Dunkin’ Donuts, was an ideal spot for Creative Counseling, Mattson said. The building is on the bus line, handicap accessible and located on the busy Tower Avenue corridor near local health facilities.
As they open for business, the newly-assembled team aims to cut paperwork down to the essentials and keep things flexible.
“We’re bringing back client care,” Ballou said. “We’re having fun, actually.”